At InnovaSpace Ltd. (No. 11323249) we are committed to safeguarding and preserving the privacy of the visitors to our website, our clients and the general public who take part in our activities. We ask that you read this Privacy Policy carefully as it contains important information about what happens to any personal data that you provide to us when subscribing to our services, or that we collect from you whilst you visit our website, and how we will use your personal data. We will update this policy from time to time so please do review this policy regularly. Use of cookies When you visit our website there is certain information that is recorded that is generally anonymous information and does not reveal your identity. Cookies provide this information regarding the computer used by you. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. Consent: In most cases we will need your consent in order to use cookies on this website. If you wish, you can adjust the settings on your computer to decline any cookies and this can done easily by activating the reject cookies setting on your computer. The exception is where the cookie is essential in order for us to provide you with a service you have requested (eg to enable you to subscribe to our membership service and use our check-out process). Third-party cookies We work with third party suppliers who may also set cookies on our website, for example Facebook, Twitter and YouTube which we use to display video content. These third party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party.
The information we collect about you When you do business with us or register for our service or use our website we may collect some or all of the following personal information from you:
Information about your use of our site, [only in the form of anonymous IP details] including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a purchase, subscribe to a newsletter or use the contact form.
Information that you provide when you communicate with us by any means, such as via email, telephone, SMS or letter.
Information you provide through interacting with us using social media
How we will use the information about you We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products or services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To fulfil a contract, or take steps linked to a mutually agreed contract.
To send you goods purchased through our website.
To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.
Security and storage of your personal data We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We will do our best to protect your personal information but we cannot guarantee the security of your information which is transmitted to our website, applications or services or to other website, applications and services via an internet or similar connection. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk. If we have given you (or you have chosen) a password to access certain areas of our websites, applications or services please keep this password safe – we will not share this password with anyone. If you believe your account has been compromised, please contact us at [email protected]
Overseas transfers In operating our website and providing our service, it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. These countries may not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely. By providing your personal data to us, you agree to this transfer, storing or processing.
Disclosing your information We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
In the event that we sell any or all of our business to the buyer.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.
Access to your information and updating and correcting your information You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to [email protected] or send a letter to Mary Upritchard at InnovaSpace Ltd., 88 Tideslea Path, London, SE280LZ. Please confirm any details to help us identify and locate your information. If any details are incorrect, let us know and we will amend them.
Third party links On occasion we include on our website links to third party websites, not owned or managed by us. Whilst we try our best to only link to reputable websites we cannot be held responsible for the privacy of data collected by sites not managed by InnovaSpace Ltd, nor can we accept responsibility or liability for their policies. For this reason you should consult the privacy policy on any external website you link to before you submit any personal data to those websites.
Children InnovaSpace Ltd is committed to protecting the privacy of children who use our website and applications and will not knowingly solicit or collect personally identifiable information online from children under 13 without prior verification and parental consent. Children under the age of 13 are welcome to browse and participate appropriately in our website with adult supervision.
Contacting us If you have any queries about how we treat your information, the contents of this Privacy Notice, your rights under local law, how to update your records or how to obtain a copy of the information that we hold about you, please contact [email protected]